Tonto Basin sits in the valley of Tonto Creek at about 2,238 feet, in Gila County. It is not an incorporated town, so there is no city water department here. A small private water company covers part of the basin. Past those lines, houses, ranches and stock troughs run on private wells.
Jacob's Well and Pump Services is based in Globe, and we work in Tonto Basin regularly. Well pump repair is most of our work out here. We also handle pump replacement, pressure tanks, water storage tanks, solar well pumps and windmills. Call or text (928) 961-6641 and tell us what the well is doing.
Tell us what your well is doing. We will call or text you back.
State groundwater reports on the Tonto Creek basin describe the main aquifer as the sand and gravel along Tonto Creek and its side creeks. Under the valley floor there is basin fill sitting on top of harder rock. Both of those hold water close to the surface, which is why creek-bottom wells here are not deep.
Along the creek we set a lot of pumps under 100 feet, with the water standing a few dozen feet down. Away from the creek, wells reach into harder rock and tend to go deeper. Every well in the basin is different, and the well's own log tells you how deep yours goes.
A shallow setting is a shorter pull than a 700 foot well, and it is easier on the motor. It also puts the pump close to the bottom of the hole, where sand collects. Before we pull anything, we test the electrical side: the pressure switch, the control box, the wiring and the motor's readings. Plenty of no-water calls turn out to be a switch or a wire.
Shallow wells in creek country take in sand. Over the years the bottom of the hole fills with sediment, rust and scale. The water level can look fine while the well makes less than it used to. The pump starts pulling sand, or it runs dry and shuts itself off.
We pull the pump and bail the sediment out with the sand bailer on our rig. Then we brush the casing, treat the well and test pump it to see what it makes. A downhole camera goes in when we need to see what is down there. In many wells that puts several feet of hole back in service.
Cleaning works on a hole that has filled in. It does not fix a water table that has dropped, and we tell you when that is what we are looking at. Well cleaning and a new pump are two different answers to what can look like the same problem.
Tonto Basin is ranch and small-farm country. Stock wells, troughs and storage tanks often sit a long way from the nearest power pole. That is where solar well pumps fit: panels, a controller, a pump down the well and a float switch at the tank.
The panels run the pump while the sun is up, and the tank carries the herd overnight. A stuck float, a chewed wire or a controller hit by lightning stops the whole setup. If you still have a windmill on the place, windmill repair covers the gearbox oil, the leathers, the check valves and the rod. A home or a herd with no water moves to the front of the schedule.
The basin also has irrigation wells that make hundreds of gallons a minute. That is a different machine than a house pump. Arizona calls a well with a pump capacity of 35 gallons per minute or less an exempt well, and that covers most houses. We work on the household pumps and on the bigger stock and irrigation pumps.
We drive up AZ-188 from Globe, about 49 miles. The basin runs along the creek from Jakes Corner down toward Roosevelt Lake, through Punkin Center at the mouth of Reno Creek. About half the people in Tonto Basin live on the east side of Tonto Creek.
The Tonto Creek bridge opened in 2024 and gave the east side a crossing that stays open in high water. The dirt crossings can still become impassable when the creek runs. When the water is up, we plan the trip around it.
Much of our work is out where there is no cell service. If you reach voicemail, leave a message, send a text or use the form, and we call you back. Monsoon storms put lightning into this basin every summer, and lightning is hard on pressure switches, control boxes and pump motors.
Communities and areas we serve around Tonto Basin: Punkin Center, Jakes Corner, Gisela, Greenback Valley, Tonto Creek, Reno Creek, Gun Creek, Hardt Creek, Old Highway 188.
Tonto Basin ZIP codes served: 85553.
A quote before work begins, throughout Gila County and the surrounding area.
(928) 961-6641
Troubleshooting and repair for wells with no water, low pressure or a pump that will not shut off: the electrical side tested first, pumps pulled and reset with our own pump hoist rig, and dropped pumps fished out of the well.
Learn More
We replace worn out well pumps with new submersible pumps sized to the well's depth and yield. New drop pipe, wire, a check valve and a well seal go down with the pump.
Learn More
We replace waterlogged and failed well pressure tanks, pressure switches, gauges and tank tees. The precharge gets set to your switch so the pump runs long enough on each cycle.
Learn More
We install and repair water storage tanks for homes, ranches and stock water. That covers the tank, its stand and plumbing, the float controls and the booster pump.
Learn More
We design and install solar well pump systems for ranches, stock wells and off-grid homes. The panels, the controller, the pump and the tank float get sized to your well's depth and your daily gallons.
Learn More
We service and repair water pumping windmills on ranches around Globe. Gearbox oil, new leathers, sucker rod, drop pipe and tower work are all part of it.
Learn More
We clean out existing wells that have filled in with sand, rust and scale. The pump comes out, the hole gets bailed and the casing brushed, then we test pump the well.
Learn MoreReal reviews from real well and pump jobs, 13 reviews on Google.
My well is more than 20 years old and began needing repairs. Upon calling Jacob's Well and Pump Service, I was pleased with their quick response and concern to restore my water supply. Prior to the repairs, the scope of work was explained to me, the repairs were made, and the crew always worked in a professional and timely manner. I definitely recommend Jacob's Well and Pump Service.
Great people, very knowledgeable and respectful. Have the equipment to get the job done.
Jacob's does quality work at a fair price, and always gives the effort required to get the job done right and as quickly as possible. I have worked with them on a number of jobs and they work Iike they are trying to give a good first impression on every project.
Hard, dedicated workers. Had a difficult job, yet they found a workable solution.
Working with Mickey was great. We needed a pump for our well. He responded right away, and had us up and running in no time. Very knowledgable and professional. A pleasure to deal with. We certainly highly recommend him!
Mickey with Jacobs well and pump service is absolutely amazing. He is super reliable, trustworthy, and responsive at all times of the day. I 100 percent recommend his company.
A few of the questions we hear most around Tonto Basin. If yours is not here, call and ask.
Tell us what the well is doing and we pick it up from there. Call or text (928) 961-6641, or fill in the form below and we will call you.
Tell us what your well is doing. We will call or text you back.